Respond Faster.
Stay Consistent.
Speed up ticket responses, maintain consistent tone across your team, and use templates more efficiently. Contextli helps support teams respond faster without sacrificing quality or brand voice.
Faster Responses
4× faster than typing means more tickets resolved per day and lower response times
Consistent Tone
Context-aware modes ensure all team members maintain the same professional, helpful tone
Template Integration
Use stored context to include common responses, troubleshooting steps, and ticket templates
Support Workflows That Scale
Contextli integrates with popular support platforms and formats responses for maximum clarity and consistency.
Support Tickets
Respond to customer tickets quickly in Zendesk, Intercom, or Freshdesk:
- checkStructured troubleshooting responses with clear steps
- checkProfessional, empathetic tone automatically formatted
- checkConsistent formatting across all team responses
Context-aware: Formats support responses with proper structure, bullet points, and professional tone.
Email Support
Compose professional support emails with consistent tone and structure:
- checkProper email structure with greetings and sign-offs
- checkClear, step-by-step troubleshooting instructions
- checkEmpathetic, helpful tone that maintains brand voice
Context-aware: Email mode ensures professional structure while maintaining support-appropriate empathy.
Live Chat & Messaging
Quick responses in chat platforms like Intercom, Drift, or Slack:
- checkConcise, helpful responses formatted for chat
- checkFaster typing means better real-time response times
- checkConsistent tone even during busy periods
Context-aware: Chat-appropriate formatting that stays professional while being conversational.
Internal Notes & KB
Document solutions and update knowledge bases quickly:
- checkInternal ticket notes and resolution documentation
- checkKnowledge base articles in Confluence or Notion
- checkTraining materials and troubleshooting guides
Context-aware: Formats documentation with proper structure for easy reference and maintenance.
Support Teams That Scale
Contextli helps support teams maintain quality and consistency while handling more tickets faster.
Consistent Brand Voice
Every support interaction represents your brand. Contextli's context-aware modes ensure that all team members-whether they're responding to tickets, emails, or chat-maintain the same professional, empathetic tone. Stored context can include your brand guidelines, common phrases, and preferred terminology, so responses sound consistent across your entire team.
Faster Response Times
Voice dictation is 4× faster than typing, which directly translates to lower first response times and faster ticket resolution. Support agents can respond to more customers per day without sacrificing quality. During busy periods, this speed advantage means better coverage and happier customers.
Template & Snippet Integration
Use Contextli's stored context feature to include common troubleshooting steps, product information, and response templates. Agents can speak naturally, and Contextli will format responses with the right structure, include relevant information from stored context, and maintain the correct tone-all automatically.
Speed Up Your Support Team
Transform your customer support workflow with context-aware voice dictation.